Last updated: 28 September 2026
These terms govern your use of lamureclinics.com and the booking service it provides. By using this website or booking an appointment through it, you agree to these terms.
Lamure Clinics, 81 Lower Sloane Street, London SW1W 8DA, is a trading name of Best Health International Ltd, a company registered in England and Wales (company number 14609437), registered office 569 Finchley Road, London NW3 7BN. [Regulatory registration details (e.g. CQC) to be confirmed and added here once finalised.]
Content on this website is provided for general information only and does not constitute medical advice. It is not a substitute for an individual clinical consultation. Suitability for any treatment is determined on a case-by-case basis by a qualified clinician during your appointment.
Appointments booked through this website require a booking fee, paid at the time of booking. The booking fee depends on the treatment or consultation you choose and is shown before you pay. Your appointment is confirmed once the booking fee has been received, and you will receive a confirmation email with a link to manage or cancel it.
Our cancellation policy is: cancel more than 48 hours before your appointment and the booking fee is refunded in full; cancel within 48 hours, or fail to attend, and the booking fee is non-refundable. If Lamure Clinics needs to cancel or reschedule your appointment, the booking fee is always refunded in full, regardless of timing. Refunds are returned to the card you paid with and usually appear within 5–10 business days, depending on your bank.
Appointments can also be booked by phone or in person. Where a booking fee for such an appointment is paid in person rather than online, any refund is arranged directly with the clinic, on the same 48-hour basis.
Prices shown on our price list are our standard prices at the time of publication. Treatments listed "from" a price are quoted individually after consultation and clinical assessment. The final price of your treatment is as confirmed with you at consultation.
The booking fee is deducted from the cost of the treatment it was paid for. Where a consultation is marked as redeemable on our price list, its fee is instead credited once against the cost of treatment that follows it, provided that treatment is invoiced within 30 days of the consultation.
Payments are processed securely by Stripe; we do not store your card details. Individually quoted treatments may be invoiced by email, with payment due within 14 days unless agreed otherwise. Membership plans are subject to our separate Membership Terms.
All content on this website — text, images, logos and design — belongs to Lamure Clinics or its licensors and may not be reproduced without permission.
To the fullest extent permitted by law, Lamure Clinics is not liable for indirect or consequential loss arising from use of this website. Nothing in these terms limits liability for matters which cannot lawfully be limited, including death or personal injury caused by negligence, or clinical negligence, which are governed by our professional indemnity arrangements. [To be reviewed by a solicitor alongside the clinic's insurance and indemnity cover.]
This website may link to third-party sites (including Stripe and Google Maps). We aren't responsible for the content or privacy practices of sites we don't operate. How we handle your personal information is explained in our Privacy Policy.
These terms are governed by the laws of England and Wales, and any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. Continued use of the website after a change constitutes acceptance of the updated terms.
Questions about these terms: info@lamureclinics.com or +44 20 8143 6200.